Your Privacy

PlopEco® Ltd is committed to respecting and protecting your privacy. In general, you can visit www.plopeco.com without revealing any personal information. Some details are required to process orders, provide customer service, and improve your experience. We analyse non-identifiable data for trends and performance but never sell or share financial information with third parties.

About This Policy

This notice explains how PlopEco® collects, uses, transfers, and protects your personal data when you use our website, interact with us by phone, email, or social media, or participate in our promotions and events. It covers:

What personal data we collect

How we collect and use it

Marketing, cookies, and online ads

How and why we share data

Your rights and choices

How to contact us

The Personal Data We Collect

We collect and process data such as:

Identity Data: first name, last name, title.

Contact Data: email, billing and delivery address, phone number, and country.

Financial Data: payment card details processed securely by Stripe or other approved providers. (We do not store credit card details.)

Transaction Data: order numbers, payments, refunds, products purchased, correspondence about orders.

Technical Data: IP address, browser type, device type, and usage patterns.

Profile Data: order history, preferences, reviews, and survey responses.

Marketing Data: your communication preferences and consent status.

Our website is for a general audience. We do not knowingly collect data from children under 13.

How We Collect Data

Direct interactions: when you place an order, create an account, contact support, subscribe to our newsletter, or fill in a form.

Automated technologies: cookies and analytics tools that help us understand traffic and improve usability.

Third parties: analytics (Google), payment processors (Stripe), and delivery providers (Royal Mail, DPD, etc.) supply necessary transaction data.

How We Use Your Data

We use your personal information to:

Process and deliver your orders.

Communicate order updates and shipping details.

Provide customer support.

Improve our website, services, and product experience.

Manage your account and preferences.

Send marketing messages you have opted in to receive.

Detect and prevent fraud or misuse.

Legal basis: consent, performance of a contract, legitimate business interests, or legal obligation.

Marketing Preferences and Cookies

If you choose to receive updates, we may email you about new products, offers, or articles. You can unsubscribe at any time through the link in each email or in your account settings.

Cookies:

Cookies store small text files on your device to keep your basket, remember preferences, and improve site performance. You can disable cookies in your browser, but parts of the site may not work correctly.

We use analytics tools such as Google Analytics to monitor performance and retargeting platforms like Facebook Ads to display relevant PlopEco® ads.

How We Share Your Data

We do not sell your data. We share only with:

Payment processors (e.g., Stripe) to handle secure payments.

Delivery partners to fulfil your orders.

Website and marketing service providers who help operate our business.
All partners follow strict data-protection rules and only use your information for authorised purposes.

Your Rights

You have the right to:

Access and receive a copy of the personal data we hold.

Request correction or deletion of inaccurate or outdated data.

Withdraw consent to marketing at any time.

Request transfer of your data to another provider.

File a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.

Changes to This Notice

We may update this privacy policy periodically. Any major changes will be shown on this page and, where appropriate, emailed to registered users.

Contact Us

PlopEco® Ltd
Website: www.plopeco.com
Email: [email protected]
Phone: +44 7465 411999
Address: 17 Lorrimer Road, United Kingdom

This policy ensures transparency, GDPR compliance, and customer trust for your GoHighLevel e-commerce operations.