If you experience any issue with a PlopEco® product or wish to return an item, please contact us directly. We’re committed to resolving all matters quickly to ensure you receive the highest standard of customer care.

Please reach out within 14 days of receiving your order to let us know the problem or reason for return. Unfortunately, we’re unable to accept returns or issue refunds if notified after this period.

Once we’re informed, we’ll provide clear instructions on the return process — including packaging guidance, postage details (where applicable), and refund arrangements.

Contact us:
📧 [email protected]
📞 +44 7465 411999

This policy does not affect your statutory rights as a consumer.